Fortnite

2.28.2018

Twitch Prime FAQ

By The Fortnite Team

What is Twitch Prime?
If you have an existing Amazon Prime membership, then you have Twitch Prime. As part of Twitch Prime you can unlock some awesome free loot as a subscriber.

How do I get it?
Head over to your Twitch account, go to your settings, hit the Twitch Prime tab and connect away! Or navigate to the Twitch Prime Page itself.

What’s this Twitch Prime / Fortnite Pack?
You can find out more info here. Basically, you get some cool in-game Fortnite loot if you are a Twitch Prime subscriber.

I see the word free, but it still costs money?
Yes, a Twitch Prime subscription is free with an Amazon Prime membership, but an Amazon Prime membership does cost money.

Do I get to keep the stuff?
Yup! And once claimed you’ll be able to glide into a match with your new Twitch Prime rewards.

How long will I have to claim the goods?
You’ll have until April 30 to claim your Twitch Prime rewards, so grab ‘em while you can!

Can I redeem on my PC and use it when I play on PS4?
Yes, only if your Epic account was previously connected with your PS4 account, then you will receive the items on both.

Do I need a Twitch Prime membership to redeem the Twitch Prime Pack within Fortnite?
Yes.
 
What exactly will I receive when I redeem the Twitch Prime Pack #2?

This pack includes 4 distinct items, all of which are exclusively available to Twitch Prime members:

  • Battle Royale Trailblazer Outfit: On the forefront of victory.
  • Battle Royale True North Back Bling: Find your way.
  • Battle Royale Tenderizer Pickaxe: Leave a good first impression.
  • Battle Royale Freestylin’ Emote: Tear up the dance floor.


Note: All items are cosmetic only and provide no competitive advantage. All items for Twitch Prime Pack #2 are for Battle Royale only.
 
How do I get my Twitch Prime content for Fortnite?

If you already have an active Twitch Prime membership (either paid or free trial), log in on Twitch to begin the claim process for this content.   
 
I already connected my Twitch and Epic account when I claimed the first Twitch Prime Pack. Do I need to claim again to get the current Twitch Prime content? 

YES. You must claim each Twitch Prime Pack individually. If you already connected your Twitch and Epic accounts for the previous Twitch Prime loot in Fortnite, log in on Twitch to begin the claim process for this content.  
 
How do I become a Twitch Prime member?
Twitch Prime is included with Amazon Prime in the US, Mexico, Canada, Italy, France, Germany, Belgium, Austria, Spain, Japan, Singapore, Netherlands, and the United Kingdom. Twitch Prime is included with Prime Video in over 200 other countries and territories. If you are already an Amazon Prime member, you get Twitch Prime at no additional cost by connecting your Amazon account to your Twitch account at www.twitchprime.com.
 
If you are not already an Amazon Prime member, you may start your free trial (if available) above. Follow all of the steps and the content that is currently available will be sent directly to your game account.
 
When will I get my Twitch Prime content for Fortnite?

If you've followed all of the steps in the claim process for this offer, your content will be waiting for you in your locker the next time you log in to Fortnite Battle Royale!
 
I received an error that my Twitch or Amazon account has already claimed this content. What do I do?

This happens when a different Twitch account was connected to your Amazon account (or vice versa) and claimed the current Twitch Prime Pack. Please check that the same Twitch account is connected to the Amazon account that was originally used to claim this Twitch Prime Pack.
 
I play Fortnite on my PS4/Xbox One/PC primarily, but also play on mobile. Will I be able to access the Twitch Prime content everywhere that I play?

As long as you use the same Epic account to play on each platform, you will be able to access your Twitch Prime content across PC/console and mobile. Content is not shared between Xbox One and PS4, however.
 
Can I connect multiple Twitch Prime accounts to my Epic account and get additional content?

No. Each offer can only be applied once to a single Epic account.
 
Can I still get previous Twitch Prime content for Fortnite?

You will only receive content that is currently available. However, if you have successfully claimed the first Twitch Prime pack but not completed the account connection flow prior to May 9, 2018 at 9 AM PST, you will receive that content after completing the current offer claim flow above.
 
Do I continue to receive content if my free trial expires? What happens to my content if I no longer have a Prime membership or my free trial expires?

You need to have an active Twitch Prime membership to receive content that is currently available. Once you claim your Fortnite content, all content that is delivered to your game is yours to keep, subject to any Epic Games rules or policies that apply to the content. However, you will not receive future content without an active Twitch Prime membership.
 
Where can I get Fortnite?

Fortnite: Battle Royale is free! Visit https://www.epicgames.com/fortnite/en-US/buy-now/battle-royale to find out how to start playing on PC, Xbox One, PS4, and iOS.