Fortnite

FAQ

Battle Royale

Where can I download Battle Royale?

You can download in the following places:

Do I need Xbox Live Gold to play Fortnite Battle Royale?

Yes. You do need Xbox Live Gold in order to play Fortnite Battle Royale on Xbox.

Do I need PlayStation Plus to play Fortnite Battle Royale?

No. You do not need PS Plus in order to play Fortnite Battle Royale on PlayStation.

How do you handle teamers in solo play?

We’ve built a system to automatically ban teamers in solo play.

How are you handling cheaters (aimbots, overlays, etc)?

We take cheating very seriously on both a legal and game development front. We don’t want to tip our hand by talking in-depth about how we combat cheating.

Cheaters are permanently banned across all Epic products.

I would like to report a player, where can I do so?

Please send all player reports to our Player Support team.

You can use the in-game feedback tool located in the Main Menu. There is also an option to report a player in-game when spectating them.

I’m having a technical game issue, what should I do?

Check out the Technical Issues forums section here. If you are experiencing issues with the Epic Games Launcher, check out the articles here.

Will you add a first-person option?

No. We’re not planning to add a first-person option. We don’t feel it fits with the design style of Fortnite. We may revisit in the future.

Will you add more maps?

Yes, but not right away. Currently, we’ll continue making improvements to our existing map, including adding more points of interest.

What is the Battle Pass?

The Battle Pass rewards players with in-game items by playing the game and completing challenges.  The more you play, the more rewards you unlock. Level up even faster by knocking out those daily challenges.

More info available here.

Will I keep everything I earned with Battle Pass after the Season ends?

Yes, you will! Every item earned through the Battle Pass will remain in your inventory permanently.

When does Battle Pass Season 5 end?

Battle Pass Season 5 began June 12 and ends on September 24. Future Seasons will be announced at a later time.

When will a Public Test Realm begin?

Currently, Limited Time Modes have become our testing grounds for implementing new features.

Why did Epic make only Battle Royale free? When will the whole game be free?

We still have a lot of features to add before the PvE campaign is complete. We will launch the Save the World PvE campaign for free in 2018.

Will my progress in Fortnite PvE campaign transfer over into Battle Royale?

For now, PvE and PvP are not connected and we don’t know if Battle Royale will eventually connect to the Fortnite campaign. We are considering cosmetic connections between PvE and PvP and compendium-like content, but we’re still figuring it out.

V-bucks and profile banners are shared between PVE and PVP game modes.

Will Fortnite Battle Royale be pay-to-win?

No. We will not sell items that give a competitive advantage.

How do I change my preferred language?

  • Once in-game, navigate to the drop-down Options menu on the top right of the client.

  • Click the Settings gear icon.

  • Select the Game tab at the top of the screen.

  • Confirm your preferred Language in the Region section.

  • Once you’ve finished, be sure to Apply your changes.

Android

How can I play Fortnite on my Android device?

Visit Fortnite.com on your Android device to sign up for the Android Beta. Players on Samsung Galaxy devices will be able to drop in immediately and we'll begin rolling out access in waves for other compatible Android devices over the next few days!

What Android devices are compatible with Fortnite on mobile?

Android Beta initially will work on the following devices:

  • Samsung Galaxy: S7 / S7 Edge , S8 / S8+, S9 / S9+, Note 8, Note 9, Tab S3, Tab S4

  • Google: Pixel / Pixel XL, Pixel 2 / Pixel 2 XL

  • Asus: ROG Phone, Zenfone 4 Pro, 5Z, V

  • Essential: PH-1

  • Huawei: Honor 10, Honor Play, Mate 10 / Pro, Mate RS, Nova 3, P20 / Pro, V10

  • LG: G5, G6, G7 ThinQ, V20, V30 / V30+

  • Nokia: 8

  • OnePlus: 5 / 5T, 6

  • Razer: Phone

  • Xiaomi: Blackshark, Mi 5 / 5S / 5S Plus, 6 / 6 Plus, Mi 8 / 8 Explorer / 8SE, Mi Mix, Mi Mix 2, Mi Mix 2S, Mi Note 2

  • ZTE: Axon 7 / 7s, Axon M, Nubia / Z17 / Z17s, Nubia Z11
  • HTC: 10, U Ultra, U11/ U11+, U12+
  • Lenovo: Moto Z/Z Droid, Moto Z2 Force
  • Sony: Xperia: XZ/Xzs, XZ1, XZ2

If your phone is not on this list, it might still work assuming if you have the following specs:

  • OS: 64 bit Android, 5.0 or higher

  • RAM: 3GB or higher

  • GPU: Adreno 530 or higher, Mali-G71 MP20, Mali-G72 MP12 or higher

Why haven’t I received an invite?

We’re inviting players in waves. You’ll be notified via email once you are invited.

How do I get the Galaxy Outfit?

The Galaxy Outfit is available now! Find out all the details here.

Will Android players be forced to crossplay with players on PC and Console?

No. By default, Android and iOS players are matched against other mobile players only.

Will Bluetooth controllers work?

Not initially. Bluetooth controller support is coming later.

Is Save the World coming to mobile?

No. Save the World uses much more memory and CPU than Battle Royale and would be very difficult to bring to mobile devices.

Does Fortnite on Android support mouse and keyboard?

No, there is no current support. If you use a keyboard and mouse on Android, you will be removed from the match.

Will there be voice chat?

Not initially. Later, we plan to support voice chat.

Do you support rooted devices?

No, we do not currently support rooted devices. We’re looking into the possibility of supporting rooted devices in the future, provided we can find effective anti-cheat solutions.

Why am I receiving an error when trying to log-in even though I’m on a supported device?

We’re aware of an issue that’s causing players on supported devices to receive an error prompting them to join a “Waiting List” to gain access to Fortnite Beta on Android. We’ve identified what’s causing this and are investigating the issue to work towards a fix.

Here’s a workaround in the meantime:
  • Verify you’re on a supported device.
  • Log in to Fortnite Beta on Android.
  • Receive the error that prompts you to “Get on the Waiting List”
  • Exit the game, relaunch, and attempt to relog into your account.
    • This workaround may not immediately work, give it a little time and keep trying. The entitlement will be granted to your account after a short amount of time, this may take a few tries.

You will no longer be affected by this issue once you are able to log in. This means after you resolve it the first time, that will be the last time you need to use this workaround.
 

iOS

How can I play Fortnite on my iOS device?

Head here to download + play now.

Fortnite on iOS works with:

  • iPhone

    • SE

    • 6S

    • 6S Plus

    • 7

    • 7 Plus

    • 8

    • 8 Plus

    • X

  • iPad

    • Mini 4 

    • Air 2

    • 2017

    • Pro

Where can I find more information about Fortnite on iOS?

You can read more at www.fortnite.com/mobile.

What iOS devices are compatible with Fortnite?

To play, you’ll need an internet connection and iOS 11 on at least an iPhone 6S/SE, iPad Mini 4, iPad Pro, iPad Air 2, iPad 2017 devices or later.

Will iOS players be forced to play with other platforms?

No. By default, iOS players are matched against iOS players only. When an iOS player joins a squad with friends on other platforms, then that squad is matchmade against a multiplatform population. Thus, cross-platform play is opt-in.

Is Fortnite on iOS compatible with Bluetooth headphones?

Not at the moment, we may consider adding this functionality in the future.

Can I customize the HUD?

Yes, the HUD is customizable. Just tap on the settings to move things around.

Will Bluetooth controllers work?

Not initially. Bluetooth controller support is coming later.

Is Save the World coming to iOS?

No. Save the World uses way more memory and CPU resources than Battle Royale and would be very difficult to bring to mobile devices.

Is voice chat available on iOS?

Yes, voice chat is available on iOS devices.

Do you support jailbroken devices?

No, we do not support jailbroken devices.

Save the World

Will Save the World be coming to the Switch?

We have no plans to bring Save the World to the Switch.

How do I obtain my Founder’s Pack rewards?

For instructions on how to receive your Founder’s Pack rewards, please head here.

I’m having some trouble with my Founder’s Pack purchase. What do I do?

Please email our Support team at fortnitehelp.epicgames.com for assistance regarding PC Founder’s Pack purchases. For Founder’s Packs purchased on PS4 or Xbox One, please reach out to the support team of your specific platform.

How long will Founder’s Packs be available?

A date hasn’t been announced for when the current versions of Founder’s Packs will be retired. If anything is to be changed, we promise to give a heads up.

When will Save the World be free-to-play?

Save the World will be free-to-play at some point in 2018.

Which platform(s) can I play Fortnite Save the World on?

PlayStation 4, PlayStation 4 Pro, Xbox One, Xbox One X, PC and Mac.

Where can I learn more about Fortnite?

You can check out our news page here!

If I purchase a Founder's Pack on your website, can I play on PlayStation 4?

In order to gain access on PlayStation 4, players must link their Epic + PlayStation Network accounts. Link your accounts here.

Important: If you have progress or skins unlocked on your PlayStation Network account and later attempt to link it with a new PC account, your PlayStation Network account will be overwritten. To keep your progress, you need to follow the steps listed here.

Can I play Fortnite on PC with a controller?

Yes! We support controller compatibility on PC.

Is an Xbox Live Gold membership required to play Fortnite Save the World?

Yes, an Xbox Live Gold membership is required to play Fortnite Save the World.

What are the minimum requirements for Fortnite Save the World?

As we go through Early Access, these minimum requirements will change to include more hardware options. If your system does not meet these requirements, be sure to check back as we improve our optimization.

Recommended System Requirements:

  • Nvidia GTX 660 or AMD Radeon HD 7870 equivalent DX11 GPU

  • 2 GByte VRAM

  • Core i5 2.8 Ghz

  • 8 GByte RAM

  • Windows 7/8/10 64-bit +  Mac OSX Sierra (10.13.6+)

Minimum System Requirements:

  • Intel HD 4000 on PC or Intel Iris Pro 5200 on Mac

  • Core i3 2.4 Ghz

  • 4 GByte RAM

  • Windows 7/8/10 64-bit + Mac OSX Sierra (10.12.6+)

  • Mac computers must support Metal API. Check if your Mac supports Metal here.

Can you share V-Bucks between Save the World and Battle Royale?

Yes, you can! Any V-Bucks earned/bought in Save the World or Battle Royale can be spent in the other game mode.

When can I start earning V-bucks in Save the World, and how?

You can start earning V-bucks in Save the World right now!  You can do this by completing Stormshields by yourself or with a friend, and by successfully completing Daily Missions.

How do I change my preferred language?

  • Once in-game, navigate to the drop-down Options menu on the top right of the client.

  • Click the Settings gear icon.

  • Select the Game tab at the top of the screen.

  • Confirm your preferred Language in the Region section.

  • Once you’ve finished, be sure to Apply your changes.

General Cross-Platform Functionality

I’m on PC, when do I play against cross-platform players?

iOS, Android, PS4, Xbox, and Switch players who are in a cross-platform party may appear as enemies in your match.

“Fill” parties are the same platform as you.

You will only play against PC players if you are playing Solo on PC.

What if I don’t want to cross-platform play?

iOS, Android, PS4, Xbox, and Switch players will only matchmake with cross-platform players if they are in a cross-platform party.

For Xbox players only: You can block your PC or Mobile friends from joining your party by disabling cross-play in the Settings menu.

Why is ‘Fill’ disabled when i’m in a cross-platform party?

This is done in order to not pull PC-players into your cross-platform party who do not want a cross-platform party.

Are stats shared across platforms?

No, stats and leaderboards are per platform.

Switch Cross-Platform Functionality

If I play Fortnite Battle Royale on Switch, can I squad up with friends on PC, Mac, Xbox, iOS, and Android?

Yes, as long as you’ve linked your Switch account to your Epic Games account, you can crossplay with PC, Mac, Xbox, iOS, and Android players.   

If I play Fortnite Battle Royale on Switch, do I still have access to all my items and will my progress count across PC, Mac, Xbox, iOS, and Android?

Yes. As long as you’ve linked your Switch account to your Epic Games account, all purchased content is present and all progress is recorded across Xbox, Switch, PC, Mac, iOS, and Android.

I’m on Switch - how do I squad-up with a friend on PC, Mac, Xbox, Android, or iOS?

  • Link your Switch account to an Epic Games account.

  • Download the Epic Games Launcher on PC or Mac, or if you have an invite, download the game on iOS/Android/Xbox.

  • Add your friend from within the Epic Games Launcher, the game on PC or Mac, or the game on iOS/Android/Xbox.

  • Select Duos or Squad mode.

  • Tell your friend to join your party.

I’m on Android, iOS, Xbox, PC or Mac - how do I party up with a friend on Switch?

  • You will have to become friends on PC, Mac, Xbox, iOS, or Android first.

  • The Switch player then needs to be in a non-solo queue and have the game privacy setting set to either “public” or “friends”.

  • This will allow you to join your Switch friend’s lobby to squad up.

PS4 Cross-Platform Functionality

If I play Fortnite Battle Royale on PS4, can I squad up with friends on PC, Mac, iOS, and Android?

Yes, as long as you’ve linked your PlayStation Network account to your Epic Games account, you can crossplay with PC, Mac, iOS, and Android players.

If I play Fortnite Battle Royale on PS4, do I still have access to all my items and will my progress count across PC, Mac, iOS, and Android?

Yes. As long as you’ve linked your PlayStation Network account to your Epic Games account, all purchased content is present and all progress is recorded across PS4, PC, Mac, iOS, and Android.

I’m on PlayStation 4 - How do I squad-up with a friend on PC, Mac or iOS?

  • Link your PlayStation Network account to an Epic Games account.

  • Download the Epic Games Launcher on PC or Mac, or if you have an invite, download the game on iOS.

  • Add your friend from within the Epic Games Launcher, the game on PC or Mac, or the game on iOS.

  • When you return to the game on PS4, set your Fortnite in-game “Game Privacy” setting to either “Public” or “Friends.”

  • Select Duos or Squad mode.

  • Tell your friend to join your party.

I’m on iOS, Android, PC or Mac - How do I party up with a friend on PlayStation 4?

  • You will have to become friends on PC, Android, or iOS first.

  • The PlayStation 4 player then needs to be in a non-solo queue and have the game privacy setting set to either “public” or “friends”.

  • This will allow you to join your PlayStation 4 friend’s lobby to squad up.

Xbox One Cross-Platform Functionality

If I play Fortnite Battle Royale on Xbox One, can I squad up with friends on PC, Mac, Switch, iOS, and Android?

Yes, as long as you’ve linked your Xbox One account to your Epic Games account, you can crossplay with PC, Mac, Switch iOS, and Android players.

If I play Fortnite Battle Royale on Xbox One, do I still have access to all my items and will my progress count across PC, Mac, Switch iOS, and Android?

Yes. As long as you’ve linked your Xbox One account to your Epic Games account, all purchased content is present and all progress is recorded across Xbox, Switch, PC, Mac, iOS, and Android.

If I buy a Fortnite Founder’s Pack on Xbox One, can I play Save the World on PC/Mac? Are my items and progression cross-platform?

Yes. As long as you’ve linked your Xbox One account to your Epic Games account, all purchased content is present and all progress is recorded across Xbox, PC, Mac, iOS, and Android.

I already bought a Fortnite Founder’s Pack on PC. Why can’t I play Save the World on Xbox One?

Starting in the next couple of weeks, you will be able to play Save the World on Xbox One if you purchased it on PC or Mac.

In the meantime, please do not repurchase.

I’m on Xbox One - how do I squad-up with a friend on PC, Mac, Switch or iOS?

  • Link your Xbox Live account to an Epic Games account.

  • Download the Epic Games Launcher on PC or Mac, or download the game on iOS/Switch.

  • Add your friend from within the Epic Games Launcher, the game on PC or Mac, or the game on iOS/Switch.

  • When you return to the game on Xbox One, set your Fortnite in-game “Privacy” setting to either “Public” or “Friends.”

  • Select Duos or Squad mode.

  • Tell your friend to join your party.

I’m on Android, iOS, Switch, PC or Mac - how do I party up with a friend on Xbox Live?

  • You will have to become friends on PC, Mac, Switch, iOS, or Android first.

  • The Xbox One player then needs to be in a non-solo queue and have the game privacy setting set to either “public” or “friends”.

  • This will allow you to join your Xbox One friend’s lobby to squad up.

When does the cross-play notification appear on Xbox One?

NOTE: This notification only appears on Xbox One.

  1. The notification only appears when you load into Save the World for the first time or a PC, Mac, Switch, iOS, or Android friend has joined your party in Battle Royale.

  2. After it appears the first time, you can change this in the Settings > Game menu.

Community

Where can I submit feedback and/or bugs about the game?

The best way to submit feedback is via the feedback tool in-game. Using the in-game feedback tool enables it to get sorted and processed more quickly.

You can also submit a ticket to player support, post feedback, bug reports, or any general Fortnite discussion on our Official Forums.

I play on console, how can I post on the Official Forums?

To post on the Official Forums as a console player, please make sure to link your Epic + Xbox or PS4 accounts here. Once your accounts are linked, you will have full access to the Official Forums.

Billing

What payment methods do you accept?

We accept all major payment methods, including but not limited to Visa, Mastercard, Paypal, Yandex.Money, QIWI and more.

If I purchase a lower-tier Founder’s Pack, can I upgrade to a higher tier later?

Yes, Founder’s Pack upgrades will be available at an adjusted price for players who have already purchased a lower tier. Upgrade options will only be available through the in-game store.

What if I have problems purchasing V-bucks?

Please email our Support team at fortnitehelp.epicgames.com for assistance regarding purchases.

Are my V-bucks bound to the platform I purchase them on?

Purchased V-Bucks are shared between Xbox One, PC, iOS, and Android. If you have linked your account with your Epic ID, any content you buy with V-Bucks will be available on any linked Fortnite accounts (including PS4).


You can link your Epic account here.

Player and Technical Support

I see an error when I attempt to install the Epic Games launcher. It says “the installation package is not supported by this processor type”.

A 64-bit OS is required to install the Epic Games launcher and to run Fortnite.

I’m having trouble installing the game. What should I do?

Please contact our Support team by emailing them at fortnitehelp.epicgames.com for assistance.

I’m having in-game issues and need support! Where can I receive help?

If you’re experiencing issues with the game and need technical support, reach out to us at fortnitehelp.epicgames.com and we’ll make sure to get you back into the action.