FAQ

GENERAL BATTLE ROYALE QUESTIONS

Where can I download Battle Royale?

You can download in the following places:

Do I need Xbox Live Gold to play Fortnite Battle Royale?

Yes. You do need Xbox Live Gold in order to play Fortnite Battle Royale on Xbox.

Do I need PlayStation Plus to play Fortnite Battle Royale?

No. You do not need PS Plus in order to play Fortnite Battle Royale on PlayStation.

How are you addressing weapon bloom and accuracy?

We want to improve the overall weapon and combat feel as we move forward. Here are some of our most recent discussions regarding weapon accuracy and combat feel. We’ll include more information in the coming week:

State of Development
Development Priorities

Improving the weapon feel will be an ongoing process and we’ll continue to iterate to make the weapons feel right for the Fortnite Battle Royale universe.

Is Fortnite Battle Royale Cross-Play?

No. There is no cross-play in Fortnite Battle Royale. There is cross-progression between PC and PS4.

You’ll need to link your Epic Games ID to your PS4 account in order to enable cross-progression.

How will you handle teamers in solo play?

We’ve built a system to automatically and swiftly ban teamers in solo play.

How are you handling cheaters (aimbots, overlays, etc)?

We take cheating very seriously on both a legal and game development front. We don’t want to tip our hand by talking in-depth about how we combat cheating.

Cheaters are permanently banned across all Epic products.

I would like to report a player, where can I do so?

Please send all player reports to our Player Support team.

I’m having a game issue, who can I contact?

We encourage reaching out to our support team, contact Player Support.

BATTLE ROYALE NEW FEATURES

Will you add Voice Chat?

Voice chat is on our priority list and is a must-have feature before we consider squads done..

As a substitute, we currently recommend using Discord on PC and inviting players to private chat channels on PlayStation 4 or Xbox.

When are you going to introduce character customization?

The custom glider skins are the first example of our effort to introduce custom cosmetics, others to follow soon.

Will you introduce new weapons to Battle Royale?

Yes. We have a large arsenal of weapons to choose from in the Fortnite universe. We’ll have to see what makes the most sense when transferring them over to Battle Royale.

Will you add the ability to switch camera positioning from left-shoulder to right shoulder in third-person view?

We are aware that it's a top concern. We are investigating how it would function inside of Fortnite.

Will you add a first-person option?

No. We’re not planning to add a first-person option. We don’t feel it fits with the design style of Fortnite. We may revisit in the future.

Will cosmetics be free?

Some cosmetics will be free, some will be be earned and some you may need to purchase.

Will there be Leaderboards and Stats?

Yes. We will have Leaderboards and Rankings. Regarding stats, we’re already recording a lot of player data and hope to have it visible in game soon.

I want to drive around. Where are the vehicles?

Right now we do not have any immediate plans to add vehicles. We’ve done some very early prototypes internally, but have concerns with how they’ll affect the flow of Battle Royale. We’ll let you know our plans when we have a better understanding of their impact.

Will you add more maps?

Yes, but not right away. We’ll also be looking into improving our current map, including adding more points of interest.

What else are you working to immediately improve or add?

We’re working to improve the feel of combat, controls, weapons, and movement. We’re also working to streamline inventory management, decrease time spent waiting in the lobby, and improve bus timing (so choosing when to jump has more strategy)


Find out more information on what’s coming here.

General - Battle Royale

Why did Epic make only Battle Royale free? When will the whole game be free?

We still have a lot of features to add before the PvE campaign is complete. We will launch the Save the World PvE campaign for free in 2018.

Now that Battle Royale is free, does that mean that PvP development is complete?

No. Fortnite is still in development and we will continue to improve and expand both the PvE and PvP game modes

Does Battle Royale mean that Fortnite is abandoning PvE?

No. The team has big plans and is continuing to add features and develop new modes to play, including the previously announced “Block Party” mode. Stay tuned for some spooky details on our October updates soon.

Will my progress in Fortnite PvE campaign transfer over into Battle Royale?

For now, PvE and PvP are not connected and we don’t know if Battle Royale will eventually connect to the Fortnite Campaign. We are considering cosmetic connections between PvE and PvP and compendium-like content, but we’re still figuring it out. Let us know what you think would be cool.

Will Fortnite Battle Royale be pay-to-win?

No. We will not sell items that give a competitive advantage. At some point in the future we will sell other things including cosmetics or compendium-like content.

We encourage your questions! We'll do our best to provide answers.

General - Save the World

I pre-ordered Fortnite, but when can I actually start playing?

Fortnite Early Access will officially release on July 25, 2017. If you’ve purchased a Founder’s Pack that includes a head start bonus, you can start playing on July 21, 2017.

How do I obtain my Founder’s Pack rewards?

For instructions on how to receive your Founder’s Pack rewards, please head here.

I’m having some trouble with my Founder’s Pack purchase. What do I do?

Please email our Support team at fortnitehelp.epicgames.com for assistance regarding PC Founder’s Pack purchases. For Founder’s Packs purchased on PS4 or Xbox One, please reach out to the support team of your specific platform.

How long will Founder’s Packs be available?

A date hasn’t been announced for when the current versions of Founder’s Packs will be retired. If anything is to be changed, we promise to give a heads up.

When will Fortnite be free-to-play?

Fortnite will be free-to-play at some point in 2018.

Which platform(s) can I play Fortnite on?

PlayStation 4, PlayStation 4 Pro, Xbox One, PC and Mac.

Where can I learn more about Fortnite?

You can check out our gameplay trailer here!

If I purchase a Founder's Pack on your website, can I play on Xbox One?

No. In order to play on Xbox One, players must purchase Fortnite through the Xbox Store.

If I purchase a Founder's Pack on your website, can I play on PlayStation 4?

In order to gain access on PlayStation 4, players must link their Epic + PSN accounts. Link your accounts here.

Can I play Fortnite on PC with a controller?

Yes! We support controller compatibility on PC.

Is an Xbox Live Gold membership required to play Fortnite?

Yes, an Xbox Live Gold membership is required to play Fortnite.

If I’m on Xbox One, can I play with my PS4 friends, or the other way around? What about PC?

Cross-platform play is not supported by Fortnite at this time.

What about my in-game progression?

  • Cross-progression is supported on PC/Mac and PS4 only. Players must link their PSN account to their Epic ID in order to enable cross-progression. Link your accounts here.
  • Xbox One does not support cross-progression.

When will I be able to send my Friend Invites? Will my friends be able to play immediately?

Friend Invites will be available to be sent in-game from the moment you are able to participate in Early Access. Players that receive a Friend Invite will be granted access to Fortnite on July 21st at 10am EDT for all platforms.

Our recommended PC specs for Fortnite Early Access are below. As we go through Early Access, these minimum requirements will change to include more hardware options. If your system does not meet these requirements, be sure to check back as we improve our optimization.

Recommended System Requirements:

  • Nvidia GTX 660 or AMD Radeon HD 7870 equivalent DX11 GPU
  • 2 GByte VRAM
  • Core i5 2.8 Ghz
  • 8 GByte RAM
  • Windows 7/8/10 64-bit

Minimum System Requirements:

  • Intel HD 4000
  • Core i3 2.4 Ghz
  • 4 GByte RAM
  • Windows 7/8/10 64-bit + Mac OSX Sierra (10.12.6+)

Community

Can players in Early Access stream Fortnite or post other Fortnite content online?

Players have free access to stream and/or post content. GLHF!

Great! So where can I post this content I create so the team will see it?

Feel free to post any Fortnite content you make on our Official Forums, or by sending it to us via Twitter, Facebook, or any of our other social channels!

Where can I submit feedback and/or bugs about the game?

The best way to submit feedback is via the feedback tool in-game. Using the in-game feedback tool enables it to get sorted and processed more quickly. You can also post feedback, bug reports, or any general Fortnite discussion on our Official Forums.

I play on console, how can I post on the Official Forums?

To post on the Official Forums as a console player, please make sure to link your Epic + Xbox or PS4 accounts here. Once your accounts are linked, you will have full access to the Official Forums.

My Friend Invites were redeemed while I was streaming Fortnite, what can I do?

If you believe your friend codes have been used due to them appearing on stream, please contact our Player Support at fortnitehelp.epicgames.com to get this sorted out. To avoid this, please do not show your Friend Invites on stream. We apologize for the inconvenience and are working on a solution.

Billing

What payment methods do you accept?

We accept all major payment methods, including but not limited to Visa, Mastercard, Paypal, Yandex.Money, QIWI and more.

If I purchase a lower-tier Founder’s Pack, can I upgrade to a higher tier later?

Yes, Founder’s Pack upgrades will be available at an adjusted price for players who have already purchased a lower tier. Upgrade options will only be available through the in-game store.

What if I have problems purchasing V-bucks?

Please email our Support team at fortnitehelp.epicgames.com for assistance regarding purchases.

Are my Vbucks bound to the platform I purchase them on?

Yes. Vbucks that are purchased can only be used on that specific platform.There is no ability to move Vbucks between a console and PC. That said, if you have linked your PSN account with your Epic ID, any content you buy with Vbucks on PS4 will be also available on your Fortnite account on PC. You can link your PSN account to your Epic account here.  Currently, this is not supported on Xbox One.

Player and Technical Support

I see an error when I attempt to install the Epic Games launcher. It says “the installation package is not supported by this processor type”.

A 64-bit OS is required to install the Epic Games launcher and to run Fortnite.

I’m having trouble installing the game. What should I do?

Please contact our Support team by emailing them at fortnitehelp.epicgames.com for assistance.

I’m stuck in the game and need support ASAP! Where can I receive help?

If you’re experiencing issues with the game and need technical support, reach out to us at fortnitehelp.epicgames.com and we’ll make sure to get you back into the action.