Fortnite

FAQ

Battle Royale

Where can I download Battle Royale?

You can download in the following places:

What is the Battle Pass?

The Battle Pass rewards players with in-game items by playing the game and completing challenges.  The more you play, the more rewards you unlock. Level up even faster by knocking out those daily challenges.

More info available here.

How can I report another player?

You can use the in-game feedback tool located in the Main Menu. There is also an option to report a player in-game when spectating them.

Please send all player reports to our Player Support team.

How do you handle teamers in solo play?

We’ve built a system to automatically ban teamers in solo play.

How are you handling cheaters (aimbots, overlays, etc)?

We take cheating very seriously on both a legal and game development front. We don’t want to tip our hand by talking in-depth about how we combat cheating.

Cheaters are permanently banned across all Epic products.

I’m having a technical game issue, what should I do?

If you are experiencing issues with the Epic Games Launcher, check out the articles here. Please reach out to our Player Support team for any additional technical questions.

Will you add more maps?

Yes, but not right away. Currently, we’ll continue making improvements to our existing map, including adding more points of interest.

Will I keep everything I earned with Battle Pass after the Season ends?

Yes, you will! Every item earned through the Battle Pass will remain in your inventory permanently.

When does Battle Pass Season X end?

Battle Pass Season X began on August 1st and ends on October 6th.

Will you have a Public Test Realm?

Currently, Limited Time Modes have become our testing grounds for implementing new features.

What is shared between Battle Royale and Save the World?

V-Bucks, Pickaxes, Emotes, Loading Screens, Banners, and Lobby Music are shared between Battle Royale and Save the World. We plan for Wraps to be shared in the future.

Will Fortnite Battle Royale be pay-to-win?

No. We will not sell items that give a competitive advantage.

How do I change my preferred language?

  • Once in-game, navigate to the drop-down Options menu on the top right of the client.
  • Click the Settings gear icon.
  • Select the Game tab at the top of the screen.
  • Confirm your preferred Language in the Region section.
  • Once you’ve finished, be sure to Apply your changes.

Playstation

Do I need PlayStation Plus to play Fortnite Battle Royale?

No. You do not need PS Plus in order to play Fortnite Battle Royale on PlayStation.

Xbox

Do I need Xbox Live Gold to play Fortnite Battle Royale?

Yes. You do need Xbox Live Gold in order to play Fortnite Battle Royale on Xbox.

Nintendo Switch

Do I need Nintendo Switch Online to play Fortnite Battle Royale?

No. You do not need a Nintendo Switch Online membership in order to play Fortnite Battle Royale on Nintendo Switch.

Is Save the World coming to the Nintendo Switch?

No. We currently don’t have any plans to bring Save the World to the Nintendo Switch version of the game.

Is Creative Mode available on the Nintendo Switch?

Yes. Creative Mode is available in the Nintendo Switch version of the game.

Android

How can I play Fortnite on my Android device?

Download Fortnite on Android on the Epic Games Launcher here.

Do I need an internet connection to play Fortnite?

Yes. You will need a stable internet connection to play Fortnite.

Will Android players be forced to play with other platforms?

No. By default, Android and iOS players are matched against other mobile players only. However, if a mobile player joins a crossplay party, they’ll be placed in crossplay matchmaking queues.

Note: Any players using controllers will be automatically placed in crossplay lobbies with other players who are using gamepads.

Will Bluetooth headsets be supported on Android devices?

Yes. We currently support the use of Bluetooth headsets for audio usage but not for voice chat.

Will Bluetooth controllers be supported on Android devices?

Yes. We recently added Bluetooth controller support for mobile devices in Patch v7.30. We support most Bluetooth controller adapters, such as: 
  • Steelseries Stratus XL
  • Gamevice
  • XBox1
  • Razer Raiju
  • Moto Gamepad  

Does Fortnite support mouse and keyboards on Android devices?

No, there is no current support. If you use a keyboard and mouse on Android, you will be removed from the match.

Is voice chat available on Android devices?

Yes, voice chat is available on Android devices.

Can I customize the HUD?

Yes, the HUD is customizable. Just tap the settings in game and click the HUD Layout Tool. The HUD Layout Tool allows the player to move, resize and add buttons from the extra section!

Is Save the World coming to Android devices?

No. We don’t currently have any plans to bring Save the World to mobile devices.

Is Creative Mode available on Android devices?

Yes. Creative Mode is available on Android devices.

Does Fortnite support rooted devices?

No, we do not currently support rooted devices. We’re looking into the possibility of supporting rooted devices in the future, provided we can find effective anti-cheat solutions.

Does Fortnite support jailbroken devices?

No. We do not support jailbroken devices.

What Android devices are compatible with Fortnite on mobile?

The following Android devices are supported:
  • Samsung Galaxy: S7 / S7 edge / S7 Active, S8 / S8+ / S8 Active, S9 / S9+, S10e / S10 / S10+ / S10 5G, Note 8, Note 9, Tab S3 / S3 WiFi, S4, A9 / A9 Pro
  • Sony: Xperia XZ / XZ Premium, XZs, XZ1 / XZ1 Compact, XZ2 / XZ2 Premium / XZ2 Compact, XZ3, Xperia 1
  • LG: G5, G6, G7 ThinQ, V20, V30 / V30+, V50
  • OnePlus: 3, 3T, 5, 5T, 6, 6T, 7 and 7 Pro
  • Xiaomi: Blackshark, Mi 5 / 5S / 5S Plus, 6 / 6 Plus, Mi 8 / 8 Explorer, Mi Mix / Mi Mix 2 / Mi Mix 2S, Mi Note 2, Poco F1
  • Google: Pixel / Pixel XL, Pixel 2 / Pixel 2 XL, Pixel 3 / Pixel 3 XL
  • Asus: ROG Phone, Zenfone 4 Pro, 5Z, V
  • Essential: PH-1
  • Nokia: 8, 8.1/X7
  • Razer: Phone / Phone 2
  • ZTE: Axon 7 / 7s, Axon M, Nubia / Z17 / Z17s, Nubia Z11
  • HTC: 10, U Ultra, U11/ U11+, U12+
  • Lenovo: Moto Z/Z Droid, Moto Z3, Moto Z2 Force
  • Huawei: HONOR 10, HONOR Play, HONOR Mate 10 / Pro, HONOR Mate RS, HONOR Nova 3, HONOR P20 / Pro, HONOR V10, HONOR View20, HONOR Mate 20 / X / Pro

If your phone is not on this list, it might still work assuming if you have the following specs:
  • OS:  Recommended Android 8.0 or higher, 64 bit
  • RAM: 3GB or higher
  • GPU: Adreno 530 or higher, Mali-G71 MP20, Mali-G72 MP12 or higher

Which Android devices support 60 FPS?

The following devices currently support 60 frames per second:
  • Samsung Galaxy Note 9 (USA variant)
  • Samsung Galaxy S10+
  • HONOR View20
  • Huawei Mate 20 X
  • Sony Xperia 1

What Android OS does Fortnite require?

For Fortnite, we recommend Android 8.0 or later. Android 8.0 and later substantially improves the stability and performance of Fortnite and other games. With earlier versions of Android OS you will encounter significant performance issues.

iOS

How can I play Fortnite on my iOS device?

Download Fortnite on iOS on the iOS App Store here.

Do I need an internet connection to play Fortnite?

Yes. You will need a stable internet connection to play Fortnite.

Will iOS players be forced to play with other platforms?

No. By default, iOS players are matched against iOS players only. Crossplay is when an iOS player joins a squad with friends on other platforms, then that squad is matchmade against a multiplatform population. Thus, cross-platform play is opt-in.

Note: Any players using controllers will be automatically placed in crossplay lobbies with other players who are using gamepads.

Will Bluetooth headsets be supported on iOS devices?

Yes. We currently support the use of Bluetooth headsets for audio usage but not for voice chat.

Will Bluetooth controllers be supported on iOS devices?

Yes. We recently added controller support for mobile devices in Patch v7.30. On iOS, we support most MFi controller, such as:
  • Steelseries Nimbus and Gamevice.

Does Fortnite support mouse and keyboards on iOS devices?

No, there is no current support. If you use a keyboard and mouse on iOS, you will be removed from the match.

Is voice chat available on iOS devices?

Yes, voice chat is available on iOS devices.

Can I customize the HUD?

Yes, the HUD is customizable. Just tap the settings in game and click the HUD Layout Tool. The HUD Layout Tool allows the player to move, resize and add buttons from the extra section!

Is Save the World coming to iOS devices?

No. We don’t currently have any plans to bring Save the World to mobile devices.

Is Creative Mode available on iOS devices?

Yes. Creative Mode is available on iOS devices.

Does Fortnite support rooted devices?

No, we do not currently support rooted devices. We’re looking into the possibility of supporting rooted devices in the future, provided we can find effective anti-cheat solutions.

Does Fortnite support jailbroken devices?

No. We do not support jailbroken devices.

What iOS devices are compatible with Fortnite on mobile?

Fortnite on iOS works with:
  • iPhone
    • SE
    • 6S
    • 6S Plus
    • 7
    • 7 Plus
    • 8
    • 8 Plus
    • X, XS, XS Max, and XR
  • iPad
    • Mini 4
    • Air 2
    • 2017
    • Pro

Which iOS devices support 60 FPS?

The following devices currently support 60 frames per second:
  • XS
  • XS Max
  • XR
  • iPAD pro 2018 
  • iPAD pro 2017 10.5

What iOS OS does Fortnite require?

For Fortnite, we recommend iOS 12.0 or later. iOS 12.0 and later substantially improves the stability and performance of Fortnite and other games. With earlier versions of iOS OS you will encounter significant performance issues.

Creative

How do I create a new map?

After joining the player hub, walk to your personal rift and press the interact button. Then choose “Create New Island.”

How does island memory work?

Islands have a maximum memory limit of 100k. Each asset within Creative is designated with a memory value and the total sum of the assets is tracked at the top of your screen.

How do I play or test my island?

Open up your settings and choose My Island. Choose Start Game in the “GAME” tab.

How can I input an island code?

Walk towards any portal and use the interact button. Input the 12-digit island code to load the island at that portal.

I don’t have permissions to publish my island, how do I get these?

At the moment the Island Publishing features are tied to the Support-a-Creator (SaC) system. You can apply online at: https://www.epicgames.com/affiliate/en-US/overview

If you're posting and sharing outstanding Creative builds online and getting positive feedback and attention on places like Reddit, it's also possible that you'll  be contacted by Epic directly about getting into SaC.

How do I publish my island?

Once you’ve been approved for Island Publishing, you’ll find a new button labeled “Publish” in My Island > Island Tools. From there you’ll be able to title your island, add a description, and attach a video to link so you can show off your island online.

How do I share my island with other people?

After publishing an island, you will be given a 12-digit island code that can be shared with friends.

Save the World

If I purchase a lower-tier Founder’s Pack, can I upgrade to a higher tier later?

Yes, Founder’s Pack upgrades will be available at an adjusted price for players who have already purchased a lower tier. Upgrade options will only be available through the in-game store.

How do I obtain my Founder’s Pack rewards?

For instructions on how to receive your Founder’s Pack rewards, please head here.

I’m having some trouble with my Founder’s Pack purchase. What do I do?

Please email our Support team at fortnitehelp.epicgames.com for assistance regarding PC Founder’s Pack purchases. For Founder’s Packs purchased on PS4 or Xbox One, please reach out to the support team of your specific platform.

How long will Founder’s Packs be available?

Currently the Standard and Deluxe Founder’s packs are available for purchase. A date hasn’t been announced for when the current versions of Founder’s Packs will be retired. If anything is to be changed, we promise to give a heads up.

Which platform(s) can I play Fortnite Save the World on?

  • PlayStation 4
  • PlayStation 4 Pro
  • Xbox One
  • Xbox One X
  • Xbox One S
  • PC
  • Mac

Where can I learn more about Fortnite?

You can check out our news page here!

If I purchase a Founder's Pack on your website, can I play on PlayStation 4?

In order to gain access on PlayStation 4, players must link their Epic + PlayStation Network accounts. Link your accounts here.

Important: If you have progress or skins unlocked on your PlayStation Network account and later attempt to link it with a new PC account, your PlayStation Network account will be overwritten. To keep your progress, you need to follow the steps listed here.

Can I play Fortnite on PC with a controller?

Yes! We support controller compatibility on PC.

What are the minimum requirements for Fortnite Save the World?

As we go through Early Access, these minimum requirements will change to include more hardware options. If your system does not meet these requirements, be sure to check back as we improve our optimization.

Recommended System Requirements:
  • Nvidia GTX 660 or AMD Radeon HD 7870 equivalent DX11 GPU
  • 2 GByte VRAM
  • Core i5 2.8 Ghz
  • 8 GByte RAM
  • Windows 7/8/10 64-bit +  Mac OSX Sierra (10.13.6+)

Minimum System Requirements:
  • Intel HD 4000 on PC or Intel Iris Pro 5200 on Mac
  • Core i3 2.4 Ghz
  • 4 GByte RAM
  • Windows 7/8/10 64-bit + Mac OSX Sierra (10.12.6+)
  • Mac computers must support Metal API. Check if your Mac supports Metal here.

Can you share V-Bucks between Save the World and Battle Royale?

Yes, you can! Any V-Bucks earned/bought in Save the World or Battle Royale can be spent in the other game mode.

When can I start earning V-bucks in Save the World, and how?

You can start earning V-bucks in Save the World right now!  You can do this by completing Stormshields by yourself or with friends, successfully completing Daily Missions, and by completing V-Buck Storm Alert Missions.

General Cross-Platform Functionality

Can I party up with friends on other platforms?

Yes, as long as you’ve linked your account to your Epic Games account, you can crossplay with all other supported platforms.

Do I still have access to all my items and progress on all other platforms?

Yes. As long as you’ve linked your account to your Epic Games account, all purchased content is present and all progress is recorded across all supported platforms.

If I buy a Fortnite Founder’s Pack on one platform, can I play Save the World on other supported platforms? Are my items and progression cross-platform?

Yes. As long as you’ve linked your account to your Epic Games account, all purchased content is present and all progress is recorded across all other linked and supported platforms.

If I buy Save the World on PC can I play it on other platforms without repurchasing?

Yes! However, you must link your other console accounts to your Epic ID in order to do this.

How do I squad-up with a friends on other platforms?

  • Link your account to an Epic Games account.
  • Download the Epic Games Launcher on PC or Mac, or download the game on iOS/Nintendo Switch.
  • Add your friend from within the Epic Games Launcher, the game on PC or Mac, or the game on iOS/Nintendo Switch.
  • When you return to the game on Xbox One, set your Fortnite in-game “Privacy” setting to either “Public” or “Friends.”
  • Select Duos or Squad mode.
  • Tell your friend to join your party.

When does the cross-play notification appear?

NOTE: This notification only appears on Xbox One.
  • The notification only appears when you load into Save the World for the first time or a PC, Mac, Nintendo Switch, iOS, or Android friend has joined your party in Battle Royale.
  • After it appears the first time, you can change this in the Settings > Game menu.

What if I don’t want to cross-platform play?

iOS, Android, PS4, and Xbox players will only matchmake with cross-platform players if they are in a cross-platform party.

For Xbox players only: You can block your PC or Mobile friends from joining your party by disabling cross-play in the Settings menu.

Why is ‘Fill’ disabled when i’m in a cross-platform party?

This is done in order to not pull PC-players into your cross-platform party who do not want a cross-platform party.

Are stats shared across platforms?

No, stats and leaderboards are per platform.

Community

Where can I submit feedback and/or bugs about the game?

The best way to submit feedback is via the feedback tool in-game. Using the in-game feedback tool provides valuable information and logs to us in order to help us better understand and resolve the issue..

You can also post feedback, bugs, and other Fortnite related information on any of our social channels or submit a ticket to player support.

Social Channel Links

Billing

What payment methods do you accept?

We accept all major payment methods, including:
  • VISA
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • paysafecard
  • Amazon Pay
  • iDeal
  • QIWI
  • SOFORT
  • Skrill
Many other forms of local payment types are accepted depending on the country.

Are my V-Bucks bound to the platform I purchase them on?

Purchased V-Bucks are shared between PC and mobile if you've linked your account with your Epic ID. However, V-Bucks purchased on PlayStation 4, Xbox One, or Switch are not shared between other platforms.

Any content you buy with V-Bucks will be available on any linked Fortnite accounts no matter which platform you buy the content on.

What if I have problems purchasing V-Bucks?

Please email our Support team at fortnitehelp.epicgames.com for assistance regarding purchases.

You can link your Epic account here.

Player and Technical Support

I see an error when I attempt to install the Epic Games launcher. It says “the installation package is not supported by this processor type”.

A 64-bit OS is required to install the Epic Games launcher and to run Fortnite.

I’m having trouble installing the game. What should I do?

Please contact our Support team by emailing them at fortnitehelp.epicgames.com for assistance.

I’m having in-game issues and need support! Where can I receive help?

If you’re experiencing issues with the game and need technical support, reach out to us at fortnitehelp.epicgames.com.