Fortnite - Safety and Security

When you’re playing Epic Games titles or using our services, we want you to have fun. Part of that is staying safe and ensuring you have a secure account. Below, you’ll find a few ways you can increase security for your Fortnite account as well as a few tools you can use to help you stay safe when gaming. 


Protect Your Account: Two-Factor Authentication

Keep your password safe and prevent your account from being compromised. We’ve implemented Two-Factor Authentication (also known as 2FA or 2-step verification) to help you prevent unauthorized account access. As a reward for protecting your account by enabling 2FA, you’ll unlock the Boogiedown Emote in Fortnite Battle Royale as well as 50 Armory Slots, 10 Backpack Slots, and 1 Legendary Troll Stash Llama in Save the World.

For help with turning on 2FA, check out our how-to video or read our support article on how to enable 2FA.

 


Protect Your Account: Never Share Your Account Details

We’ve seen several instances of account theft and fraud related to websites that claim to provide you free V-Bucks, cosmetics, or the ability to share or buy accounts. Please never share your Epic account details with anyone. Groups claiming to provide special Fortnite deals when you enter your login credentials are fraudulent — and may steal your account. Also, please note that Epic will never ask you for your password


Parental Controls

Read all the details about setting up parental controls in Fortnite in our Fortnite parental controls guide. Fortnite offers a range of parental controls to help you manage what a player can see and do within Fortnite. In addition to the parental controls within Fortnite, you can set rules for what features a player can access on consoles, handhelds, phones, and computers. Nintendo Switch™, PlayStationⓇ 4, Xbox OneⓇ, WindowsⓇ 10, and iOS all have guides for activating parental controls.


Reporting Bad Behavior

It’s important that Fortnite players have a fun and friendly community to participate with, so we take bad behavior seriously. All our community policies can be found in our Code of Conduct. If you see someone breaking our Code of Conduct or behaving badly, you can report the player’s behavior using the Report Player option in Fortnite. For assistance with this, follow the steps in our guide on reporting bad player behavior.

We’d love to hear from you if you feel there’s something we can do to help make the Fortnite community more friendly and fun! You can send in suggestions to us on our official social channels, which you can find in the Community section of our Fortnite FAQ.


Don’t Buy, Sell, or Trade Fortnite Accounts

Fortnite accounts must be set up by yourself or a parent/guardian through the game or signing up through Epic. As tempting as it might be to purchase an account with highly-coveted items, buying, selling, or trading accounts violates our Terms of Service and presents a security risk for your personal information and accounts.


Avoid Scams for Free V-Bucks and Outfits

Across the internet, there are third parties trying to get your private information by tricking you into believing they will provide you with free items or V-Bucks. Use caution when participating in competitions and giveaways from third parties. Also, please note that Epic will never ask you to provide private information to compete in competitions. Epic only asks you to provide private information to claim prizes after you have won (via our secure partner).


Social Media Scams

We are aware of a number of Creators in the Support-A-Creator program making content designed to scam and defraud players, and we’re taking actions to both remove these Creators from the ecosystem and prevent similar scams in the future. 

Typically, these individuals create social media material that promises false special benefits to players in return for using a specific Support-A-Creator code. Another common scam involves Creative islands that promise rewards to players like free V-Bucks gift cards. The players that use these codes never receive the special benefits they were promised by the Creator.

Creators cannot provide Outfit or free V-Bucks rewards for using a Creator code. Making content aimed to scam and defraud players is a violation of Creators’ agreement with Epic Games. Penalties for these violations include removal from the Support-A-Creator program and cancellation of any pending or potential payments. 

We take violations of the Terms of Service and Code of Conduct seriously — and are looking at additional measures to prevent bad actors from abusing the program. To report scam content, please submit a Player Support ticket and add the hashtag #reportacreator. A screenshot of the Creator code and link to the content is required for us to investigate. A video is even better.


Voice Chat Controls

Voice chat allows you to speak to and hear from other players in Fortnite. Voice chat is enabled by default. If you don’t want other players to be able to chat with you, you can learn how to disable voice chat or temporarily mute yourself.


Lobby Controls

You can control your party and voice chat settings right from the Fortnite Lobby. If you need help, you can follow the steps in our guide about managing party and voice chat options in the Lobby


Party Hub Privacy Controls

Party Hub is a feature on the Fortnite mobile app that lets you see which friends are online, start a party, and voice chat with that party before jumping in the game on any platform. In Party Hub, you can decide if your party is open for your friends and their friends to join or you can lock your party so that no one can join without being invited. Learn more about Party Hub privacy controls in our support article on managing your party’s privacy using the Fortnite mobile app.