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Time to do your job flak

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Time to do your job flak

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  • [BUG] Time to do your job flak

    You still have hundreds of accounts that have been falsely banned. I wrote support over a dozen times and keep getting the same response telling me its on my end when its NOT on my end. I have confirmed time and time again that there are no 3rd party programs running while trying to play. But your AntiCheat is STILL kicking me and ALOT of other legit players.

    Its time for you to actually do something instead of telling us to contact support. Support doesnt help us.

    Your move.

  • #2
    Let's just wait for him to come and say "contact support" before closing the topic.
    Cuz it's all what Epic is capable of : ignoring the issue they have about those bans.

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    • #3
      yea, they are so freaking dump! This is their latest email for me:

      "As stated before, if you are still receiving the VPN message this would indicate that the behavior that caused the original kick is still being detected."

      PLEASE FORTNITE, DO TELL US MORE ABOUT THIS BEHAVIOUR!!

      ps. i disabled all the other services in my windows 10, just for testing purposes and i am still getting kicked.

      pss. they closed my thread too, telling me to contact their USELESS, ******, NON WORKING support :@

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      • #4
        Yup that's all they do. I asked for the support more information about the reason of the kick and the answer was always the same : we can't tell you anything in order to protect our anti cheat software.
        Your biggest issue here is not protecting your anti cheat software but your player base....

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        • #5
          Still waiting Flak.

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          • #6
            It works fine on stationary pc, but on my loptop i'm keep getting kick from the match.

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            • #7
              Still an Issue Flak!

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              • #8
                Hello Tyler,

                Thanks for contacting Epic Games Player Support.

                If you have already received this message but are still getting kicked even after the 7 day period has ended, this would indicate that the behavior that caused the original kick is still being detected.

                Unfortunately, as it has previously stated, Epic Games Player Support does not have any ability to bypass this kick behavior.

                If you have any other questions or concerns, please submit a new ticket and a member of our Player Support team will be in touch as soon as possible.

                Kind Regards

                BrokenArcana
                Player Support
                http://epicgames.com




                THIS IS THE BIGGEST LOAD OF **** IVE EVER SEEN. FIX THE GOD **** ISSUE!

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                • #9
                  OH LOOK MORE BS


                  Hello Tyler,

                  Thanks for contacting Epic Games Player Support.

                  Bans for any reason are not issued unless they are rightfully warranted.

                  Due to internal security policy (and the protection of our software) we cannot disclose the methods that are used to identify any infraction.

                  Your ban will not be overturned, and any further contact in regards to this matter will be closed, and locked.

                  KonG
                  Sr. Player Support Specialist
                  http://epicgames.com

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                  • #10
                    Bumping this up

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                    • #11
                      upupupupup

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                      • #12
                        I don't think it will help in any way thought but whatever...
                        They should care a bit more about their player base or they will see their game dying for two reasons :
                        1. Cheaters spreading since it's way too easy to create another account/change IP
                        2. Legit players unrightly banned

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                        • #13
                          Bumping again.

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                          • #14
                            Bumperino broseph

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                            • #15
                              Still no Flak around there :D

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                              • #16
                                Maby it'll help if the IP kick pages stay on bug reporting

                                Now theirs 5 topics on the 1st page!

                                ANY DEVELOPER WITH A BRAIN WOULD DO SOMETHING

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                                • #17
                                  Still not stepping up flak?

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                                  • #18
                                    4 topics on the front page and still no effort to respond he...

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