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  • Support emails

    How long does it take to reply to support emails, it has been over 5 days now and still no reply on my email.
    Trying to be positive thinking you guys are really busy but it’s starting to really annoy support isn’t there

  • #2
    dont wait for an answer. i send in an email 1 or 2 weeks ago and didn't get a word back until now.
    maybe they dont even read those... or they just dont care about individual fates.

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    • #3
      Average for me was about a week. One took 2 weeks.

      The waiting isn't the problem though. It feels like they don't take the time to read at all. Indication to me that they have too many tickets to handle. Quality down the drain just to keep the ship from sinking. Bad place to be in.

      My advice to you: Don't hold your breath.

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      • #4
        The support is a joke.How long does it take it answer a ticket?
        Every other company is way faster then this.They should hire more people.

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        • #5
          I guess I wait then problem is if people don’t recieve an answer then all they would do is send new one increasing the issue
          i agree maybe they should get more people answering them, since the pvp side took off it’s increased the need

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