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Customer services need to get their backsides in gear!!!

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Customer services need to get their backsides in gear!!!

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  • Customer services need to get their backsides in gear!!!

    My account was hacked, it resulted in me receiving an email at 7:30am saying 10000 v-bucks have been purchased with my debit card for £79.99, i immediately emailed back stating this was not me and filed for a refund. After finally gaining access to my account i could see they tried to buy these credits 3 times! and what are customer services doing.......NOTHING! This is disgusting no UK contact number, emailed 5 times no replies, tweeted them 10+ times no replies

  • #2
    Hey Kila!

    You may have replied to the automated message that was sent to you. I've sent your information over to CS and they are going to look into it for you :)

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    • #3
      feb 07-02-2018 My account got hacked aswell for a more substantiel amount 350+usd I have also tried to reach out to the support. but no succes

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