Epic Games,
I bought the Save The World Campaign and it worked fine up until 2.30. Once the servers went down and you guys determined a fix, I have never been able to play the game without playing with somebody in my party on private matchmaking. I can connect to Euro and Asia servers better than NA servers despite my 40ms ping on them.
I have submitted a support ticket on 29JAN2018, posted on Reddit, Twitter, provided in game feedback, called your front office, and even posted on the forums here:
https://www.epicgames.com/fortnite/f...ek-no-response
And have received no response. Even though this is my favorite game to play, I'm at the point where I am so frustrated I am about to request a refund. I know how active you guys are with the community but I feel left out.
If anyone can please respond to me that would be great, granted it's been enough time.
Thank you, I hope we can work this out and find out a fix to this issue.
I bought the Save The World Campaign and it worked fine up until 2.30. Once the servers went down and you guys determined a fix, I have never been able to play the game without playing with somebody in my party on private matchmaking. I can connect to Euro and Asia servers better than NA servers despite my 40ms ping on them.
I have submitted a support ticket on 29JAN2018, posted on Reddit, Twitter, provided in game feedback, called your front office, and even posted on the forums here:
https://www.epicgames.com/fortnite/f...ek-no-response
And have received no response. Even though this is my favorite game to play, I'm at the point where I am so frustrated I am about to request a refund. I know how active you guys are with the community but I feel left out.
If anyone can please respond to me that would be great, granted it's been enough time.
Thank you, I hope we can work this out and find out a fix to this issue.
Comment