I’m getting an error message “It seems you’ve already started an account recovery request” when I try to recover access to my Epic Games account

It seems you’ve already started an account recovery request. Please allow up to 48 hours for us to process your request. You’ll receive an email once it’s been reviewed

This error message typically means you’ve previously opened an account recovery request, and it is still under review. 

Please allow several days for your previous recovery request to be processed. Once it is, you will receive an email update. 

If you aren't receiving messages from Epic Games Support, please see: Why don’t I get emails from Epic Games Support?