Can I contact Epic Games Support for my friend or family member?

Epic Games Support can only help the account creator or, if they are a minor, their parent/guardian. Please let your friend or family member know they will need to reach out to us directly.

• For steps to contact support, refer to How to contact Epic Games Support.
• If you're a parent/guardian and you have connected your email to your child's account, please see How parents/guardians can submit a support request