Why am I not receiving Two-Factor Authentication (2FA) codes via SMS?

This may be due to an issue with the number, or SMS two-factor authentication may not be available in your region. Please refer to the guidance below based on your situation: 

• I am unable to sign in because I am not receiving SMS 2FA code

  • Please try the steps outlined in What two-factor authentication (2FA) methods are available to use with my Epic Games account?

• I am unable to enable SMS as my 2FA method

  • We recommend enabling an alternative 2FA option.

  • Please refer to My Authenticator app or SMS two-factor authentication (2FA) has locked me out of my account