I can't change my display name due to the error "Something went wrong"

If you encounter the error "Something went wrong" upon trying to change your display name, try the steps below:

  1. Open an incognito tab in your current browser

  2. Access the Epic Games home page here (Opens in a new tab)

  3. Log in to the same Epic Games account

  4. Try changing your display name

If the steps above doesn't work, try the exact same steps but on a different browser. If the issue still persists, please submit a support ticket and our team will help.