I pre-ordered Alan Wake 2 on PS5 but didn't receive the pre-ordered content

If you pre-ordered Alan Wake 2 on PlayStation 5 (PS5) and didn't receive the expected pre-ordered content, you can troubleshoot this issue by following the steps to restore licenses on Sony's support site: How to restore licenses on PlayStation consoles (Wordt geopend op een nieuw tabblad)

If you complete those steps and you still don't have the content, we recommend you contact the Sony support team here: https://www.playstation.com/support/ (Wordt geopend op een nieuw tabblad)