Why does clipping not work in Postparty?

There are many reasons why clipping could not be working properly, such as:

  • Any other video capture tools being used may impact your ability to clip in game, like if you are streaming
  • Attempting to clip multiple times back to back may result in clipping failures.
  • If the game is closed before you receive an in-game confirmation that the clip has been uploaded/sent, your clip may not appear in the Postparty app.
  • You had the game open when you first connected your account to postparty.

Try the following steps to fix clipping:

  1. Restart your game.  
  2. On Xbox consoles, check your capture Settings:
    1. Preferences > Capture and Share.
      1. Changing your settings to the following may fix your issues:
        1. “Allow game captures”: change to “Captures by me or games”
        2. “Automatically upload“: change to “Captures by me”
  3. In Fortnite, please check your Account and Privacy settings to make sure “Recording” is turned on under the Clipping section
    1. You may need to turn the “Recording” setting off and on again to be sure
  4. Close any other applications that are running to see if that fixes the issue
  5. If you are still having issues with clipping, please submit a bug report via Settings in the app. See How to submit a Bug Report or Suggestion to Postparty In-App