Why am I stuck at the Checking for Updates screen when launching Fortnite on PlayStation?

This can happen when there is a miscommunication with the Epic Games Servers.

Try these troubleshooting steps:

  1. Check the Server Status: Epic Games Server Status (Opens in a new tab)

  2. Reset your modem or router: How do I restart my modem or router to solve connection issues?

  3. Check Communication Settings:

    1. Close the Fortnite.

    2. Restore Licenses. For instructions, follow the steps in PlayStation's article How to restore licenses on PlayStation consoles (Opens in a new tab).

    3. Look for Network under the PlayStation Settings.

    4. Go to Set Up Internet Connection.

    5. Select Wifi/LAN depending on what you use to connect (LAN/wired connection is highly recommended).

    6. Select Custom/advanced settings (if you are on Wi-fi, you will need to select the Network and enter its password).

    7. Make sure the following settings are set with these selections:
      IP Address Settings (Automatic)
      DHCP Host Name (Do Not Use)
      DNS Settings (Manual)
      Enter the following IP addresses:
      Primary DNS: 8.8.8.8 
      Secondary DNS: 8.8.4.4

    8. Select Next.

    9. Make sure the following settings are set with these selections:

    10. MTU Settings (manual) - add 1500

    11. Select OK

    12. Restart your PlayStation.