"Login Failed" error when logging in to Fortnite on Xbox
If you're seeing this error, try the following steps to troubleshoot:
- Clear your Xbox's cache
- Quit the game from the Xbox Dashboard, and then restart the game:
- From Fortnite, click the Xbox button on the controller and select Home to get out of the game and back to the Xbox dashboard
- With the game title selected, click the Menu button on the controller
- From the Fortnite game menu that pops up, click Quit
- Restart your modem/router
- Switch the DNS that your Xbox device uses
- Remove and re-add your Xbox profile
- If all the above steps fail, you can try resetting the console device using the Reset and keep my games & apps option as explained in this support article from Xbox support: How to reset your Xbox console to factory defaults (Opens in a new tab)
- If everything fails, please contact Xbox Support (Opens in a new tab) for further assistance.