Why am I getting matchmaking error #1, #2, or #3 in Fortnite?

You may receive matchmaking errors when queueing in to play Fortnite Battle Royale or Creative mode. The errors below are mainly caused by a server maintenance or a network connection issue:

Matchmaking error (#1): Weird. We couldn't connect to the match. You can try again, but if the problem continues, check our status page (Opens in a new tab).

Matchmaking error (#2): We had trouble connecting to content beacon service. Give it another shot, if the problem continues, check our status page (Opens in a new tab).

Matchmaking error (#2): You don’t have permission to play this content. Oh no, you might be trying to play in a competitive event where you may not meet all the requirements. See Why can’t I join a Fortnite Tournament?

Matchmaking error (#3): Looks like all the Battle Buses headed out are full. Give it another shot in a few minutes, if it keeps up, visit our status page (Opens in a new tab).

To help you resolve this issue and get back to the game, you can follow the troubleshooting steps below:

1. Check for any server-related issues on our status page (Opens in a new tab).
   • If any systems are down (such as matchmaking disabled due to maintenance), keep an eye on status changes and try again later.
   • if you receive a matchmaking error that you are not eligible to play tournaments, please visit this article: Why can’t I join a Fortnite Tournament?
2. If you do not see any down systems on our status page (Opens in a new tab), try the troubleshooting steps in the articles below:
   • How do I set my primary display video card?
   • How do I switch to a public DNS to strengthen my connection?
   • How do I sync the clock on my device?
   • How do I clear or reset my device's cache?
   • How do I identify and disable a proxy server so I can connect to the Epic Games Servers?
   • LS-0013: Game is unable to launch
   • How do I disable background applications?
   • How do I flush my DNS on Windows to improve my connection to Epic Games servers?
   • Reset your Windows Hosts file back to default. How do I reset my Windows Hosts file back to default?
   • Which domains need to be whitelisted to reach the Epic servers?

If the issue persists, please submit a bug report: How to submit a Fortnite bug report in-game.

You can also follow our official Fortnite Status (Opens in a new tab) X (formerly Twitter) page for updates.