Where do I go for help with a Fortnite Competitive issue?

To get the right support for your Fortnite Competitive issue, contact the correct team:

Contact Epic Games Player Support

Use Epic Games Player Support for:

• Two-Factor Authentication (2FA) issues
• Connection or performance problems: lag, crashes, error messages, game won’t open
• Missing rewards: payment issues, prize claim problems
• Payout portal issues: Hyperwallet setup or account updates
• Parental Control and any related account age issues

Contact Fortnite Competitive Discord Support

Use the official Fortnite Competitive Support Discord (Opens in a new tab) for:

• Player reports
• Bug reports
• Live tournament issues

Need rules or eligibility info?

Visit the Fortnite Competitive Rules (Opens in a new tab) to learn about tournament rules and player eligibility, including disqualifications.