I have a charge from Epic Games I’m not familiar with — what should I do?

I do not recognize the purchases 

ご自身のアカウントで、ご自身のお支払い方法を介した不正な購入が行われたと確信する場合は、サポートチケットを提出する必要があります。

We’ll investigate your concern and will request relevant additional information to help us investigate your charge.

My child made unauthorized purchases

If the purchases were made on PC and by your child without your consent, please submit a support ticket and we'll review your request.

Unauthorized purchases on third-party platforms

If the purchase was made through a console or mobile device and not the Epic Games Store directly, please contact the respective platform's support team to request a refund. 

We are unable to directly refund purchases made on Sony PlayStation, Microsoft Xbox, or Nintendo Switch.

To contact the respective supports, please see below:

• Sony: https://www.playstation.com/en-us/support/ (新しいタブで開く)
• Xbox: https://support.microsoft.com/ (新しいタブで開く)
• Nintendo: https://support.nintendo.com (新しいタブで開く)