I have a charge from Epic Games I’m not familiar with — what should I do?

I do not recognize the purchases 

귀하의 계정에서 결제 수단을 통해 무단 구매가 이루어졌다고 확신하는 경우, 지원 요청을 제출해야 합니다.

We’ll investigate your concern and will request relevant additional information to help us investigate your charge.

My child made unauthorized purchases

If the purchases were made on PC and by your child without your consent, please submit a support ticket and we'll review your request.

Unauthorized purchases on third-party platforms

If the purchase was made through a console or mobile device and not the Epic Games Store directly, please contact the respective platform's support team to request a refund. 

We are unable to directly refund purchases made on Sony PlayStation, Microsoft Xbox, or Nintendo Switch.

To contact the respective supports, please see below:

• Sony: https://www.playstation.com/en-us/support/ (새 탭에서 열립니다)
• Xbox: https://support.microsoft.com/ (새 탭에서 열립니다)
• Nintendo: https://support.nintendo.com (새 탭에서 열립니다)