Epic Games Developer Support

The Epic Developer Support Hub at dev.epicgames.com/support (Opens in a new tab) is the go-to resource for developers and creators working with Epic's tools, services, and platforms.

The support hub covers the following products and services:

Developer Portal — the central hub for managing your organization, accessing SDKs, publishing tools, and API documentation
Epic Games Store & Publishing — support for listing, distributing, and managing your game on the Epic Games Store
Epic Online Services — free cross-platform backend services for multiplayer, matchmaking, voice chat, achievements, and more
Epic Pro Support — premium, hands-on support from Epic subject-matter experts
Fab — Epic's marketplace for buying and selling digital assets, including 3D models, environments, audio, and more
Hyperwallet — payout platform for developers and creators receiving earnings from creator or developer programs
Kids Web Services — tools for implementing age verification and parental consent flows, ensuring compliance with global regulations
Megascans — a library of high-quality photorealistic 3D scans, surfaces, and atlases for use in games and productions
MetaHuman — tooling for creating high-fidelity, fully rigged digital humans
RAD Game Tools — video, compression, and profiling tools
RealityCapture & RealityScan — photogrammetry software for creating 3D models from photos or scans
Twinmotion — real-time 3D visualization tool for architecture, product design, and construction
Unreal Editor for Fortnite — creative tool set for building experiences inside Fortnite using UEFN
Unreal Engine — Epic's industry-leading game engine and development platform
Web Shop — tools for creating and managing in-game web stores

If you're unable to submit a ticket through the support hub, you can reach the right team via the EOS Help page: