How do I troubleshoot game crashes on mobile?
If your game crashes or won’t start, try the following steps in order. These address the most common causes first:
- Make sure that your device meets the game's system requirements
For more info, check out: What are the system requirements for the Epic Games Store on mobile? - Close any other apps running in the background to free up memory
- Restart your device
- Make sure your device is up to date
- Reinstall your game
Note: Steps may vary slightly depending on your device model and OS version.