How do I fix the "Application not owned" error ?
This error can appear if you launch the game from a desktop shortcut or a third-party launcher. Try the steps below to fix it.
- Make sure you're signed into the correct Epic Games account. Refer to How do I tell which Epic Games account I am logged into?.
- Check for any pending updates to the Epic Games Launcher. Refer to Update the Epic Games Launcher.
- Open the game from your Library in the Epic Games Launcher.
- Clear the launcher cache. Refer to How do I clear the Launcher cache on PC?
- Run the Epic Games Launcher with administrator privileges. Refer to How do I run the Epic Games Launcher as an Administrator?
- Reinstall the game. Uninstall the game by following instructions in How do I uninstall a game in the Epic Games Launcher? and then reinstall the game.
If you're still seeing the error after trying these steps, you will need to submit a support ticket.