"Sorry, the code you are using couldn't be found" error when entering a 2FA code to log in to an Epic Games account

If you receive the "Sorry, the code you are using couldn't be found" error when entering the correct 2FA code from their authenticator app, email, or SMS, you can try the following troubleshooting steps: 

If you're on a browser: 

• If possible, try logging in using a different device
• If you don't have another device, or if that doesn't work, try using a different browser or Incognito/Private browser

If you're on the Epic Games Store on mobile, try reinstalling the app by deleting the app and installing the app again from this link: https://store.epicgames.com/en-US/mobile/android (Opens in a new tab)