Why can't I access the Password and Security settings on my Epic Games Account?

If you are not able to access the Password and Security settings on your Epic Games account when trying to update your two-factor authentication (2FA) settings or change your password due to a "We need to verify it's you" loop, try the following troubleshooting methods:

  1. Sign out of your account and Sign in again

  2. Access the Password and Security settings on a different browser or device

    You can also try opening a new incognito/private window in your current browser
  3. If the issue persists, please try again at a later time