How do I troubleshoot game crashes on mobile?

If your game crashes or won’t start, try the following steps in order. These address the most common causes first:

  1. Make sure that your device meets the game's system requirements
    For more info, check out: What are the system requirements for the Epic Games Store on mobile?

  2. Close any other apps running in the background to free up memory

  3. Restart your device

  4. Make sure your device is up to date

  5. Reinstall your game

Steps may vary slightly depending on your device model and OS version.