"You don't have permission to play Fortnite" error message

If you're getting this error when you try to log in to Fortnite:

1. Make sure the clock on your device is synced by following the steps in How do I sync the clock on my device?

2. If syncing the clock does not solve the issue, try following the troubleshooting steps in the relevant article linked below:

   • PC: How do I troubleshoot crashes, errors, and performance issues in Fortnite on PC?

   • Console: How do I troubleshoot crashes, errors, and performance issues in Fortnite on consoles?