Can I request an island reversal to restore player data?

It isn't possible for Player Support to reverse a published island for any reason. Any reversal will result in all player data updates being lost and, in some cases, all player data being reset.

Developers can use the rollback feature themselves but we only recommend doing this as a last resort. For more details, see Using Persistable Data in Verse - Effects of Rolling Back Your Published Island (Opens in a new tab)