How developers initiate bulk returns through the Creator Portal for in-island transactions

Team owners can request a return in the Creator Portal. 

  1. Visit the Creator Portal Support (Opens in a new tab) tab.
  2. Under Returns, select Request return.
  3. Provide the details for the transactions you wish to return, specifying the island, offer, and time window for the return, dating back up to  20 days.
  4. Select Submit request.

Epic Games will process these requests within five days.