How developers initiate bulk returns through the Creator Portal for in-island transactions
Team owners can request a return in the Creator Portal.
- Visit the Creator Portal Support (Opens in a new tab) tab.
- Under Returns, select Request return.
- Provide the details for the transactions you wish to return, specifying the island, offer, and time window for the return, dating back up to 20 days.
- Select Submit request.
Epic Games will process these requests within five days.