Welcome to Epic Games Player Support

Chapter 2 Season 7 Launch Known Issues

HOW DO I REDEEM THE FREE 3 MONTH SUBSCRIPTION TO DISCORD NITRO FROM THE EPIC GAMES STORE?

Why can't I download any more free games?

I used my coupon but my purchase did not complete.

Why haven't I received my refund yet?

How do I request a refund for an Epic Games Store purchase?

How do I upgrade a console or platform account to a full Epic Games account?

How do I link my console account to my Epic Games account using the web?

How do I connect a console account to my Epic Games account?

Two-factor authentication and how to enable it