Welcome to Epic Games Player Support

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Common topics

Troubleshooting Epic Games Launcher issues
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Two-factor authentication and how to enable it
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How to fix Fortnite crash and technical issues
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How do I upgrade a console or platform account to a full Epic Games account?
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Fortnite Live Issues and Bugs
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LS-0019: Prerequisites installation failed
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Troubleshooting Connection Issues
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How to change your Epic Games display name
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How can we help you?

Fortnite
Epic Games Store
Accounts
Payments
Technical
Support-A-Creator
Unreal Engine
Unreal Marketplace
Twinmotion
Rocket League
Battle Breakers
Shadow Complex
Unreal Tournament
Epic Online Services
Alan Wake Remastered
Kid A Mnesia Exhibition
Fall Guys