Why have I not received the in-game items I purchased for Dead by Daylight on the Epic Games Store?

If you purchased items/content for Dead by Daylight on the Epic Games Store and you have not received them in-game yet, please wait a few minutes and restart the game.

If after a few minutes, you still haven't received the content, you can try:

• Changing your language in-game: Refer to Dead By Daylight's Official website (Opens in a new tab)
• Clearing your cache: How do I clear the Launcher cache on PC?

If that does not work and you still have not received the purchased contact, please contact Dead by Daylight's Support team: Dead By Daylight Game Support (Opens in a new tab)