How do I clear the Launcher cache on PC?

Clearing the cache can resolve display issues or errors that prevent the Epic Games Launcher or games from working correctly.

On PC:

  1. In the lower right corner, click the arrow pointing up (the chevron)
  2. Right-click on the Epic Games icon 
  3. Select Exit
  4. Press Windows + R to open a run window
  5. Type %localappdata%
  6. Press Enter to open File Explorer
  7. Open the EpicGamesLauncher folder
  8. Open the Saved folder
  9. Delete the following folders (if they appear):
    • webcache
    • webcache_4147
    • webcache_4430

On Mac:

  1. Exit the Epic Games Launcher
  2. Open Finder
  3. Click on Go then Go to Folder...
  4. Type "~/Library/Caches/com.epicgames.EpicGamesLauncher" and press Enter
  5. Drag the webcache folder to the Trash
  6. Press Control and click Trash
  7. Click Empty Trash
  8. Relaunch the Epic Games Launcher