II-E1003 error: Install Failed

If you see the II-E1003 error while trying to install a game, it means that the Epic Games Launcher can't download the necessary game files for installation. Follow the troubleshooting steps below to fix the issue: 

1. Verify your game files. Refer to How do I verify game files in the Epic Games Launcher?
2. Clear Epic Games Launcher cache. Refer to How do I clear the Launcher cache on PC?
3. Reinstall the Epic Games Launcher. Refer to How do I reinstall the Epic Games Launcher?
   Note: This will remove all of the games that you installed through the Epic Games Launcher.
4. Change your DNS server. Refer to How do I switch to a public DNS to strengthen my connection?

If the issue persists after completing these steps, please know that we're aware of it and actively working to resolve it. For updates, please see our official Fortnite Status X post (Opens in a new tab).