Errors when creating a payment method

If you are a child and your parent hasn't helped you set up your account, you may have a Cabined Account with different features. Visit this page if you think you might have a Cabined Account to learn more.

If you're unable to create a payment method, make sure the payment details entered match what your bank has on record. Incorrect information could include:

  • Payment Address (Most common)
  • Expiration Date
  • Name on Card

Check your payment details for typos, ensuring you have the correct information in each field such as the expiration date and CVV. If that doesn’t resolve your issue please contact your card issuing bank directly and verify you’re entering your payment method information exactly as is recorded with your bank.

Did this article resolve the issue?

Can't find what you're looking for?