I can log in to my Epic Games account, but I lost access to the email address on my account and I need to change it

To change the email address on your account if you do not have access to it, you will need to create a request to recover the account. Currently, you can only do this if you are not logged into any Epic Games account.

  1. Open your browser in incognito mode so that you are not logged in to any account
  2. Follow the steps here: How can I recover access to my Epic account?
    Note: You may need to use a previous username and password combo to follow the linked steps

Did this article resolve the issue?

Can't find what you're looking for?

    CONTACT US