Account

When trying to add Parental Controls on an account from a console, receive the error "Sorry, the page you were looking for cannot be found".

How do I reset my PIN for Parental Controls on my Epic account?

How to set up Parental Controls for the Epic Games Store

How can I change my Parental Controls Settings?

Why am I getting the "Choose Which Display Name to Use" message when logging in?

Child account unable to add or send friend requests

The Continue button in the Parental Verification email is not working

I have encountered "Some features are locked until we received permission from your parent or guardian" error when trying to purchase a game.

I'm getting an error message that I need permission from my parent or guardian to make a purchase, but I'm an adult

What are Time Limit Controls and how do they work?

I can't access an event or game because it says it is locked in Fortnite

Can I see how much time my child has played?

Real ID stuck on the first page

"Accept-friend-request.error" when trying to accept a friend request

Daily Spending Limits For Players Under 13

How do I set limits for my child’s playtime or purchasing?

How can I access Parental Controls in the Epic Games App on Android?

What games can my child play on the Epic Games Store?

How do I set up Parental Controls through the Epic Account Portal?

How parents/guardians can submit a support request

Why do you need my personal information to verify my identity?

Parental Verification FAQ