How do I sign Up for Email Surveys to Provide Epic Games Feedback?
To sign up for email surveys:
- Log in with your Epic Games account.
- If you don’t have an account but have played Fortnite, Fall Guys, or Rocket League on a console, you can upgrade a console account to a full Epic Games account by following these upgrade instructions: How do I upgrade a console or platform account to a full Epic Games account?
- If you don’t have an account, you can create one.
- Select your User Icon in the upper right corner.
- Select Account.
- Select Account Setting in the left column.
- Verify your email address.
- If you need to change the email address on your account follow the steps in our help article: How to change the email on your Epic Games account
- Select Email Preferences in the left column
- Place checkmarks in any of the options for surveys or promotional emails. In case you wish to stop receiving special offers from Epic Games, you may uncheck these options instead.
Unable to opt-in for email marketing or push notifications
When attempting to update your Email Preferences, you may encounter the message: "Receiving marketing emails from Epic Games is unavailable because your account does not meet the necessary requirements." This limitation occurs specifically when the account is a Minor account. Under age of digital consent restrictions, you are unable to opt-in for email marketing or push notifications.