Parental Verification Email Issues

If the Continue button in the Parental Verification email is not working (or if you see a blank page), try these steps:

  • Turn off your pop-up blocker on your browser if you have one installed
  • Change the guardian email to a different provider (e.g., Gmail, Yahoo, Hotmail, etc.)
  • Try using a different device, if possible
  • Try opening your email inbox in incognito mode

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