"There was an error processing the credentials from the external login system" error

This error message appears when you try to log in to Epic Games using a Microsoft account without an Xbox Profile.

To resolve the error, you will need to create an Xbox profile by following these steps:

  1. In a web browser, go to: www.xbox.com
  2. Sign in with your email address.
  3. Follow the on-screen instructions to complete the setup of your Xbox account
  4. Reattempt to log in to Epic Games.

Note: If you already have an Xbox profile and you're still experiencing the issue, make sure you are logged into the correct Xbox profile. You can use incognito mode to bypass autofill and manually log in to the Xbox profile.

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