The clock on your PC or console must be accurate in order for Epic Games to connect to servers. If you are unable to connect or see a connection error messages, please follow the steps for your platform to sync the clock to an Internet time server and that it adjusts for daylight savings.
Windows
Please follow the Microsoft Support article: How to set your time and time zone
PlayStation
Please follow the PlayStation Support article: Date and Time
Xbox
Please follow the Xbox Support article: Xbox system settings > Time
Nintendo Switch
Please follow the Nintendo Support article: How to change the date and time on Nintendo Switch
If you are following the series of articles in How to troubleshoot connection issues and this did not solve the issue try the next step in our troubleshooting: Which domains need to be whitelisted to reach the Epic servers?