I can't launch my Ubisoft game through Epic Games Launcher

You can try the following launcher troubleshooting to start your game:

  1. Update Epic Games Launcher.
    1. Open the Epic Games Launcher.
    2. Click on the profile icon in the top right corner.
    3. Select the Settings.
    4. if you see a button stating: RESTART AND UPDATE, select it to update the Launcher.
  2. Clear Epic Games Launcher cache.
    1. Exit the Epic Games Launcher by right-clicking on the system tray icon in the bottom-right corner, and then click Exit.
    2. Press Windows key + R and type “%localappdata%” to open a File Explorer window.
    3. Open the Epic Games Launcher folder.
    4. Open the Saved folder.
    5. Click the webcache folder, and then delete it.
    6. Restart your computer and start the Epic Games Launcher.
  3. Launch the game from Ubisoft Connect.
    1. Exit the Epic Games Launcher by right-clicking on the system tray icon in the bottom right corner and clicking on Exit.
    2. Start the Ubisoft Connect launcher as an administrator by right-clicking on the shortcut and clicking on Run as administrator.
    3. Go to the Library tab.
    4. Click on the game title you want to play.
    5. Launch the game from the Ubisoft Connect launcher.
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