I can't launch my Ubisoft game through Epic Games Launcher
You can try the following launcher troubleshooting to start your game:
- Update Epic Games Launcher.
- Open the Epic Games Launcher.
- Click on the profile icon in the top right corner.
- Select the Settings.
- if you see a button stating: RESTART AND UPDATE, select it to update the Launcher.
- Clear Epic Games Launcher cache.
- Exit the Epic Games Launcher by right-clicking on the system tray icon in the bottom-right corner, and then click Exit.
- Press Windows key + R and type “%localappdata%” to open a File Explorer window.
- Open the Epic Games Launcher folder.
- Open the Saved folder.
- Click the webcache folder, and then delete it.
- Restart your computer and start the Epic Games Launcher.
- Launch the game from Ubisoft Connect.
- Exit the Epic Games Launcher by right-clicking on the system tray icon in the bottom right corner and clicking on Exit.
- Start the Ubisoft Connect launcher as an administrator by right-clicking on the shortcut and clicking on Run as administrator.
- Go to the Library tab.
- Click on the game title you want to play.
- Launch the game from the Ubisoft Connect launcher.