What do I do when I see Error 2738 when installing the Epic Games Launcher?

You may see the following error when trying to install the Epic Games Launcher:

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738.

This error is related to a Microsoft component called 'VBscript' and it is not specific to the Epic Games Launcher. To try and resolve it, try the steps below:

  1. Complete the "Unable to install on Windows" and "Epic Games Launcher Installation Fails or is Corrupted" sections from our I can't install the Epic Games Launcher article.

If the issue persists after all the troubleshooting, reach out to Microsoft Support and include the error code number (2738)

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