Contacting your hardware manufacturer
For ongoing technical issues that cannot be solved by the troubleshooting provided, you may need to contact your manufacturer.
Microsoft Windows error messages or update issues
MacOS update issues or error messages
PlayStation hardware issues
Xbox hardware issues
Nintendo Switch hardware issues
ISP/Latency issues
- Contact your internet service provider’s support site
Third-party game crashes or issues
- Contact the game developer’s support site
Third-party applications/add-ons
- Contact the software manufacturer’s support site
Virtual machine environments
- Contact the software manufacturer’s support site
Blue screen or kernel panic troubleshooting
- Contact the system manufacturer’s support site or local computer technician
Hardware installation, troubleshooting, overclocking
- Contact the system manufacturer’s support site or local computer technician
Overheating issues
- Contact the system manufacturer’s support site
Troubleshooting specific router settings or malfunctions
- Contact the router manufacturer’s support site
Troubleshooting specific third-party firewall or antivirus settings
- Contact the software manufacturer’s support site
Troubleshooting advanced service pack installation or BIOS updates
- Contact the system manufacturer’s support site
Recommendations for specific hardware to replace items to meet system requirements
- Contact the system manufacturer’s support site or contact a local computer technician