I can't access my games on the Epic Games Launcher

If you have issues accessing your games try the following troubleshooting:

  1. Clear or reset any Filters and Sorting applied to your Library to show all games.

  2. Make sure that the game has been released. Some titles may not be available yet: How to understand Epic Game Store offer statuses

  3. Restart the Epic Games Launcher:

    1. Click the system tray icon in the bottom right corner of your screen

    2. Right-click the Epic Games Launcher icon

    3. Select Exit

  4. Verify your computer time/date settings and ensure automatic time/date updates are enabled: How do I sync the clock on my device?

Moved Files

If you moved a game or the Epic Games Launcher to a different location on your computer, you can try these steps as a workaround: How to move an installed game from the Epic Games Launcher to another directory on your computer.