If you get the following error while logging into your Xbox account, try the following troubleshooting steps:
An unexpected error occurred while signing in to your account for Xbox Live. Please try again later.
- Log out of your Xbox
- Turn off the console
- Unplug the power cord from the console
- Leave it unplugged for at least 30 seconds
- Reconnect your console
- Log back in to your Xbox profile
- Launch Fortnite
If all steps above don't clear the error, make sure Fortnite is up to date on your console:
- On Xbox Home, select My Games and Applications
- Select Games
- Highlight Fortnite
- Press the menu button on the Xbox controller
- Select Manage Title
- Select Fortnite and press the menu button on the Xbox controller
- Download any available updates
If no updates are available, you can try resetting your console using the Reset and keep my games & apps option
- Press the Xbox button to open the guide.
- Select Profile & system
- Select Settings
- Select System
- Select Console info
- Select Reset console
- Select Reset and keep my games & apps
Note: By choosing this option, you'll reset Xbox's operating system and delete all potentially corrupted/harmful data without deleting the player's games or apps. - You can also try to factory reset the console with this Xbox article: How to reset your Xbox console to factory defaults
- If the above steps do not resolve your issue, you can request that Epic Games Support reset your Fortnite settings. Keep in mind, this will clear all of your settings and you will need to manually set them back up. If this is a step you would like to try, please open a ticket with support, asking them to reset your Fortnite settings. If this does not work, please go to the next step.
- Finally, if all the steps above fail, please reach out to Microsoft (XBOX) Support.