PlayStation 5
- Hold the PS button on your controller.
- Select the Power menu.
- Select Turn Off PS5.
- Wait until the PS5 power indicator light shuts off.
- Press and hold the power button on the console until you hear a second beep to enter Safe Mode.
This should take about 7 seconds - Connect your controller to the console using the USB cable.
- Press the PS button.
- Navigate to the Clear Cache and Rebuild Database option using your controller.
- Select Clear System Software Cache.
- Select OK.
- Wait for the console to restart on its own.
- Start Fortnite.
PlayStation 4
- Turn off your console (do not enter Rest Mode).
- Wait for the light on top of the console to stop blinking.
- Unplug the power cord from the back of the console.
- Wait 1-2 minutes.
- Plug the power cord back into the console.
- Turn the console back on.
- Start Fortnite.