Why am I getting matchmaking error #1, #2, or #3 in Fortnite?

You may receive matchmaking errors when queueing in to play Fortnite Battle Royale or Creative mode. The errors below are mainly caused by a server maintenance or a network connection issue:

Matchmaking error (#1): Weird. We couldn't connect to the match. You can try again, but if the problem continues, check out https://status.epicgames.com (Opens in a new tab). (Opens in a new tab)

Matchmaking error (#2): We had trouble connecting to content beacon service. Give it another shot, if the problem continues, check out https://status.epicgames.com (Opens in a new tab). (Opens in a new tab)

Matchmaking error (#3): Looks like all the Battle Buses headed out are full. Give it another shot in a few minutes, if it keeps up, visit https://status.epicgames.com. (Opens in a new tab)

To help you resolve this issue and get back to the game, you can follow the troubleshooting steps below:

1. Check for any server-related issues on https://status.epicgames.com (Opens in a new tab).
   • If any systems are down (such as matchmaking disabled due to maintenance), keep an eye on status changes and try again later.
2. If you do not see any down systems on https://status.epicgames.com (Opens in a new tab), try the troubleshooting steps in the articles below:
   • Disconnect and reconnect your console profile through the connections page: https://www.epicgames.com/account/connections (Opens in a new tab)
   • Restart your modem or router.
   • Switch to a public DNS.
   • Sync the clock on your device.
   • Clear your device's cache.
   • Disable your proxy server.
   • Add an exception for Fortnite to Windows Defender Firewall.
   • Disable background applications.
   • Set up port forwarding on your router to reach the Epic Games servers.
   • Flush your DNS on Windows to improve your connection to the servers.
   • Reset your Windows Hosts file back to default.
   • Whitelist Epic Games domains. (If you are using a restricted network in an enterprise, college, or university)

If the issue persists, please submit a bug report: How to submit a Fortnite bug report in-game.

You can also follow our official Fortnite Status (Opens in a new tab) X (formerly Twitter) page for updates.