Why am I getting matchmaking error #1, #2, or #3 in Fortnite?

You may receive matchmaking errors when queueing in to play Fortnite Battle Royale or Creative mode. The errors below are mainly caused by a server maintenance or a network connection issue:

Matchmaking error (#1): Weird. We couldn't connect to the match. You can try again, but if the problem continues, check our status page (Opens in a new tab).

Matchmaking error (#2): We had trouble connecting to content beacon service. Give it another shot, if the problem continues, check our status page (Opens in a new tab).

Matchmaking error (#2): You don’t have permission to play this content. Oh no, you might be trying to play in a competitive event where you may not meet all the requirements. See Why can’t I join a Fortnite Tournament?

Matchmaking error (#3): Looks like all the Battle Buses headed out are full. Give it another shot in a few minutes, if it keeps up, visit our status page (Opens in a new tab).

To help you resolve this issue and get back to the game, you can follow the troubleshooting steps below:

1. Check for any server-related issues on our status page (Opens in a new tab).
   • If any systems are down (such as matchmaking disabled due to maintenance), keep an eye on status changes and try again later.
2. If you do not see any down systems on our status page (Opens in a new tab), try the troubleshooting steps in the articles below:
   • How do I set my primary display video card?
   • How do I switch to a public DNS to strengthen my connection?
   • How do I sync the clock on my device?
   • How do I clear or reset my device's cache?
   • How do I identify and disable a proxy server so I can connect to the Epic Games Servers?
   • LS-0013: Game is unable to launch
   • How do I disable background applications?
   • How do I flush my DNS on Windows to improve my connection to Epic Games servers?
   • Reset your Windows Hosts file back to default. How do I reset my Windows Hosts file back to default?
   • Which domains need to be whitelisted to reach the Epic servers?

If the issue persists, please submit a bug report: How to submit a Fortnite bug report in-game.

You can also follow our official Fortnite Status (Opens in a new tab) X (formerly Twitter) page for updates.