How do I sync the clock on my device?

The clock on your PC or console must be accurate in order for Epic Games to connect to servers. If you are unable to connect or see a connection error messages, please follow the steps for your platform to sync the clock to an Internet time server and that it adjusts for daylight savings.

Windows

Please follow the Microsoft Support article: How to set your time and time zone (Opens in a new tab)

PlayStation

Please follow the PlayStation Support article: Date and Time (Opens in a new tab)

Xbox

Please follow the Xbox Support article: Xbox system settings > Time (Opens in a new tab)

Nintendo Switch

Please follow the Nintendo Support article: How to change the date and time on Nintendo Switch (Opens in a new tab)

If you are following the series of articles in How to troubleshoot connection issues and this did not solve the issue try the next step in our troubleshooting: Which domains need to be whitelisted to reach the Epic servers?